> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://les-balcons.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I arrive in my apartment before 5 PM ?

The apartments and rooms are available from 5pm. They cannot be collected before this time to ensure that cleaning and controls are carried out. In case of late arrival, please inform our staff.