> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://les-balcons.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are the references to give when I contact Les Balcons ?

Our consultants will ask you for the booking number that appears on the confirmation email you received, booking number HI23-...... ET23-... or the name with which the reservation is made.