> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://les-balcons.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if I loose my booking number ?

You must contact one of our consultants at +33 (0)3.84.86.15.51 or by e-mail [reservation@les-balcons.com](mailto:reservation@les-balcons.com) specifying your contact information, dates of stay and name of the residence.