• When will the payment be taken form my credit card ?

  25% of the order amount is taken at the time of booking, the balance being taken 30 days before your departure. In case of reservation less than 30 days before the departure date, the total amount of the stay is taken at the time of the reservation. If you have made a reservation online, the deposit and the balance will be taken automatically at the specified dates..Some readers

• How can I pay my deposit ?

  You can pay your deposit in several ways : By credit card (Visa or Mastercard) You can either log into your Balcons account, return the form sent by email, or call us. By ANCV holiday vouchers. -By bank transfer. By cheque (French cheques only).Few readers

• Who do I pay the tourist tax to ?

  It is to be paid either before your stay when you make your reservation or on the day of your arrival at the reception of your residence when you receive the keys.Few readers

• Why should I prioritise payment by credit card ?

  By paying your reservation by credit card, you block your apartment. If you pay by cheque, we will only process the reservation upon receipt of the cheque and you run the risk that there is no availability upon receipt of the cheque. Credit card transactions are completely secure.Few readers

• How to pay for my stay ?

  4 solutions : By credit card online, by credit card over the phone (we will do the entry on a secure site), by French cheque (bank, postal or holiday) or by bank transfer.Few readers

• Can we pay with different credit cards ?

  If you make your reservation directly on the site, you can only use one credit card. If you wish to use more than one card, you will have to call one of our advisors at 03.84.86.15.51 so that they can debit the desired amount from each card. The is no limit for the number of card you can use.Few readers

• What is a tourist tax and how much does it cost ?

  This is the tax collected by the municipality. It is compulsory. The cost varies according to the ski resorts from 0.99 € to 4.51 € per day and per person from 18 years old.Few readers